Too big? Too Small? Dog doesn't like it? We’re here to help!

 We made our exchange policy as simple as possible. If within 60 days of your original order date, you need a different size, color, or style, email us at or chat with us on our site during monitored hours from 9:00 AM to 5:00 PM EST. Include your original order number, email address, or name on the order as well as the details of the item(s) you wish to exchange. We will have your item reprinted and shipped to you as quickly as possible.



Order the wrong size? Wrong color? We have your back! If you have ordered clothing, click on the electronic receipt you received from us to edit the shipping address, size, or color of your item. Items cannot be added or removed from an order. If your order has been processed, email or chat with us so we can assist you further. Email us at or chat with us from our home page during our regular chat hours. If your order has already shipped, we’ve got you covered with our super easy return/exchange policy.



We are sorry to hear you may have experienced an issue with an item you ordered!

We will gladly issue you a replacement item or issue a refund back to your original form of payment within 60 business days from when you received this item for any of the following reasons:

  • You receive an incorrect item
  • Your order contains damaged product(s)
  • Your order has a printing mistake
  • Part of your order is missing from the package
  • You do not receive your order but it has been marked as delivered by the shipping serives covering your region.
  • You can contact us at to get a replacement on its way to you ASAP! Please include your original order number and the details on what item(s) you would like us to replace and the size you would prefer.


If you receive an item you are not completely satisfied with, Let us know! You have 40 days from your order date to contact us. Email us with your question about your return at or chat with us from our home page from Monday through Friday during regular monitored chat hours of 9:00 AM to 5:00 PM EST. Our customer service team is happy to help answer any questions you may have regarding your return via email or chat. We will work to quickly issue a replacement for your product order. Unless your order was damaged in our process, we do not reimburse or send a label for the return shipping. You may ship it back to us by any method you’d like to an address we will provide to you based on where the item was produced. The return address for your item should also be on the packing ship enclosed with your item.